The NorthPoint International team has been tried and tested, delivering solutions grounded in real-world situations and best practices.
Who We Are
With over 50 years’ combined experience, the founding partners of NorthPoint International have worked at the highest level of hotel security operations, responsible for over 8,000 hotels in 100 countries – including high risk locations.
We understand the complexities of the hospitality business, from independent operations to the various forms of brand affiliation, and can provide bespoke support no matter where you sit in the matrix. In addition to our operational and corporate experience from the world of hotels and hospitality, the team also has expert knowledge gained through service in the military, intelligence, and diplomatic services.
Outside the hospitality sector, NorthPoint International also provides capacity-building in more specialist fields, including cyberterrorism, security intelligence operations, surveillance, human intelligence, and hostile surveillance disruption. Our partners have extensive experience in building the public and private partnerships necessary in a complex and challenging world.
Security should not be a one-size-fits-all exercise. NorthPoint International’s approach is intelligence-led and threat-based, ensuring that security is delivered cost-effectively to match the current and potential threats, in line with the local context and culture. NorthPoint International also:
- Considers physical and cyber threats jointly: being mindful that both are increasingly becoming merged and that consequently, physical security and cyber security need to be closely aligned to be effective.
- Seeks to deliver security through the intelligent blend of People, Procedures and Technology to provide efficient security defense.
- Is highly flexible and responsive to the client’s business model and budget. We pride ourselves on working closely with clients to build highly effective security and intelligence programs.
- Delivers services that enable clients to build capacity and self-sufficiency.
NorthPoint International partners have previously served in the public sector in roles with the military, intelligence, and diplomatic services, so we understand public and private sectors and are uniquely positioned to facilitate understanding, cooperation, and working to shared security objectives. We have experts with extensive experience in combating and responding to cybercrime and related serious and organised crime; NorthPoint International have experts in designing and delivering security, crisis management, and resilience training. Engagement of NorthPoint International gives clients the services of five highly experienced consultants working on their project but may also deploy other specialists as required.
After a 27-year career as a British Army Intelligence and Counter-Intelligence Officer, David joined InterContinental Hotels Group where he was named Chief Security Officer. David uses his problem-solving skills and deep industry knowledge to advise clients on a wide variety of issues including Threat Intelligence, Cyber Crime Intelligence, Security, Risk Management, and Fraud Management.
Paul recently finished a 31-year career with Radisson Hotel Group as the Vice President of Corporate Safety and Security. Paul specializes in building industry partnerships and has contributed to a wide-range of organizations with his work around global counter terrorism, crisis management, and evacuation. He has contributed vital knowledge and expertise to the United Nations, OSAC, the European Union, and the European hotel industry. Paul helps NorthPoint clients with public-private partnerships, crisis management, evacuation planning, counter terrorism, and training programs.
Michelle has designed and implemented comprehensive business resiliency plans and programs for Fortune 100 clients in a variety of industries. She has served as COO of a franchise restaurant system and has advised many global franchises. Her specializations are distributed global systems, complex mechanical environments, and security operations.
Robert began his career as a management consultant before joining the UK Foreign Service, where he specialized in national security and intelligence matters. Much of this time was spent overseas in high risk environments. He later became an early practitioner of cyber threat intelligence and OSINT. He continues to be active in government related cyber intelligence programmes and in the development of next generation cyber security and intelligence tools, to support activities as diverse as fraud investigations, counter espionage and counter terrorism.
Robert advises NorthPoint clients on cyber crime management, fraud prevention/investigation and capacity building.
Prior to his career in the private sector, Mark served as a Special Agent in the US Department of State Diplomatic Security Service (DSS). Mark’s private sector work includes roles as the Vice President for Global Security Operations for Hyatt Hotels, Senior Director of Global Security Operations for Kraft Foods, and as the Director of Global Strategic Assessments and Awareness Programs for Altria Corporate Services. Mark helps NorthPoint clients with strategic vision, management systems, organizational design, and systems to support service deliveries for security, emergency response, and crisis management.