The purpose of this blog is to make a case for senior security and business leaders to step forward and champion the development of women as security leaders. A couple of months ago I was conducting...
At the Hospitality Tomorrow online conference April 7, former Radisson Hotel Group CEO, Wolfgang Neumann said: At the end of the day, hospitality is about personal experience and human interaction....
In previous blogs, Travel Risk Management – Hotel Procurement Risk Management and Keep Your Traveler’s Safe – What Companies Can Do we considered how risk managers and procurement...
The basic needs of every human are the same. Food, water, shelter, security. Without these, we cannot survive. We need these basic needs taken care of no matter whether we are at home, at work or...
In his book “All I Really Need to Know I Learned in Kindergarten” author Robert Fulghum introduced the notion that the most basic aspects of life bear its most important opportunities. In one of...
The COVID 19 crisis has presented unprecedented challenges to businesses threatening many to the core. Survival will depend largely on the quality of business leadership and the actions and...
Use the COVID-19 Hiatus to Review and Improve Travel Risk Management These are challenging times and for many companies’ travel is the last thing on their minds; however, in due course, the...
Guests are the focus of security and threat assessment during normal operations, but with no guests, your threat assessment and planning should focus on the property itself. Unauthorised/forced...
Hotel loyalty programs are hugely important to the hotel companies; this should be evident to hotel guests by the persistent efforts to get people to sign up for the programs; the hotel reception...