Early on in my corporate security career, I was sitting at my desk when I received a report of a serious security incident at a hotel in my area of responsibility. Being new and somewhat naïve, I...
Hotels have changed – should guest expectations change as well? Continuing our series on traveler safety begun in What Companies Can Do to Keep Travelers Safe and Travel Risk Management –...
In my time I have had conversations with 100s of Hotel Managers about security, crisis management and business continuity. Without exception, they had a positive attitude towards these issues perhaps...
Have you considered? Do you always conduct a formal crisis management performance review? Do you include ‘Lessons Learnt’ into Improvement Action Plans and use them to inform your risk management...
Have you considered? Do you have a holistic security strategy that covers both cyber and physical defence? Do your cyber and physical security teams work to a single plan? Do you monitor and...
Threats to business from its employees have always been a serious threat which is often overlooked because it is unpalatable to think that colleagues could pose a threat. The current crisis has led...
Working in the hospitality industry has given me a keen appreciation for the cocktail skills of many hotel bartenders. Quite a few of those whom I’ve met were true craftsmen – Masters of...
Speaking to colleagues in the hotel security sector, it is evident that the current crisis is having a severe impact on corporate and hotel security teams. Major hotel brands have decimated their...
COVID 19 has caused a huge amount of uncertainty across all areas of society and business; one certainty is that the business landscape will look significantly different and Chief Security Officers...
In a business world where the terms equality and diversity are used left, right and centre, there are still a large number of gender-dominated jobs at all levels across all sectors. Although some...
