NorthPoint International and Vitruvius Partners Group Form Alliance

NorthPoint International and Vitruvius Partners Group Form Alliance

Published: Dec 7, 2020   |   Author: Sadie Simons   |   Category: Blog, Press Releases, Vitruvius Partners Group   |   Tags: , , , ,   |   No Comments

Combined Expertise in Change Management and Security Offers Strong Value Proposition to the Hospitality Industry PARIS, FRANCE— Vitruvius Partners Group SAS, a game-changing advisory firm in change management and corporate eco-system redesign services in the hospitality and luxury sectors, today announced that it has partnered with NorthPoint International Ltd to foster their respective customer reach […]

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Threats Beyond Covid

Threats Beyond Covid

Published: Dec 5, 2020   |   Author: David Langhorn   |   Category: Blog, Leadership, Risk Management, Traveler Safety   |   No Comments

In my recent post about the power of seeing threats coming I talked about foresight. In this related post, I’ll review why it’s important to consider threats other than COVID.  Recent terrorist attacks in France including the gruesome knife attack at the Notre Dame de l’Assomption Basilica, remind us that pre-COVID threats remain extant and […]

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Returning to Hotels

Published: Dec 2, 2020   |   Author: David Langhorn   |   Category: Blog, Loyalty, Traveler Safety   |   Tags:   |   No Comments

This week I stayed at a hotel for the first time since the COVID crisis got serious. I stayed away not from the fear of COVID or concerns that hotels were not as clean as ‘hospitals’, a cleanliness standard as claimed by some hotels I saw on Booking.com, but the lack of anything to do […]

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Intelligence at the Heart of Security Risk Management

Intelligence at the Heart of Security Risk Management

Published: Dec 1, 2020   |   Author: David Langhorn   |   Category: Blog, Hotels, Leadership, Risk Management   |   No Comments

For a related topic, see my post about security risk management During my time at InterContinental Hotels Group, I was fortunate enough to be a member and subsequently the Chairman of the Hotel Security Working Group (HSWG). The HSWG membership included the Chief Security Officers from 6 of the leading global hotel groups, 3 of […]

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The Power of Partnerships

The Power of Partnerships

Published: Nov 30, 2020   |   Author: Paul Moxness   |   Category: Blog, COVID-19 Resources, Leadership, Pandemic, Preparation   |   No Comments

The global Covid-19 pandemic came completely out of the blue. Except it didn’t. The terrorist attack in Vienna was a shock and surprise in one of the world’s safest cities. Except it shouldn’t have been. In one of our previous blogs, David Langhorn explored The Power of Foresight in crisis management. In it, he explained […]

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The Game of Hotel Brand Standards

The Game of Hotel Brand Standards

Published: Nov 15, 2020   |   Author: David Langhorn   |   Category: Blog, Leadership, Traveler Safety   |   No Comments

I was recently in conversation with a friend who works in hospitality academia; he mentioned that he had recommended hotel Brand Standards to a student seeking a research topic. The very mention of Brand Standards sent a shudder down my spine, I responded that clearly, he had no regard for his student’s mental health by […]

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The Power of Foresight

The Power of Foresight

Published: Oct 27, 2020   |   Author: David Langhorn   |   Category: Blog, COVID-19 Resources, Leadership   |   No Comments

Crisis Management is at its heart about foresight If anything, the current crisis has taught us that hindsight is not as great as it is made out to be.   However, by now it should be evident that foresight is a wonderous thing that is not used as much as it should. Crisis Management based on […]

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The Challenge of Security and Resilience Knowledge Loss

The Challenge of Security and Resilience Knowledge Loss

Published: Oct 12, 2020   |   Author: David Langhorn   |   Category: Blog, COVID-19 Resources, Hotels, Leadership, Pandemic, Security Staffing   |   No Comments

The Unforeseen Impact of Security Team Reductions is the Loss of Knowledge This has been a terrible time for everyone especially in the hotel industry as hotels and hotel companies seek substantive cost-cutting at all levels. Hospitality security is one of the most challenging areas in the security business: it has little regulation to fall […]

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First Casualty: Security Risk Management

First Casualty: Security Risk Management

Published: Oct 5, 2020   |   Author: David Langhorn   |   Category: Blog, COVID-19 Resources, Leadership, Pandemic, Risk Management, Security Staffing   |   No Comments

Some hotel companies seem to be taking a first casualty approach to security risk management Given the uncertainty surrounding the hotel sector, I have been engaged in many conversations about the state and future of security. Many ponder if security will ever be the same again and consequently whether there is still a career in […]

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Hospitality, Security, and Trust

Hospitality, Security, and Trust

Published: Sep 21, 2020   |   Author: Paul Moxness   |   Category: Blog, COVID-19 Resources, Hotels, Leadership, Loyalty, Traveler Safety   |   No Comments

Note: This article was first published by Hospitality Inside and is republished here with their permission.  In his book, The Rules of Security, Staying Safe in A Risky World, Dr Paul Martin, CBE writes: “Trust makes the world go around, and security risks undermine it. Trust is the basis of civil society and is even […]

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