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  • What We Do
    • Overview
    • Holistic Resiliency Program Development
    • Crisis Management Training and Testing
    • Strategic Tourism Security Advice and Support
    • Development of Security and Incident Response Program and Training
    • Strategic Security and Loss Prevention
    • Security Design
    • Security and Resilience Education Sessions
    • Hospitality Security for Non-security Professionals
    • The Hospitality Security Hub
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Posts by:
Paul Moxness

Paul recently finished a 31-year career with Radisson Hotel Group as the Vice President of Corporate Safety and Security. Paul specializes in building industry partnerships and has contributed to a wide-range of organizations with his work around global counter terrorism, crisis management, and evacuation. He has contributed vital knowledge and expertise to the United Nations, OSAC, the European Union, and the European hotel industry. Paul helps NorthPoint clients with public-private partnerships, crisis management, evacuation planning, counter terrorism, and training programs.

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A Full-Blown Long-Term Crisis – One Year On
April 12, 2021
A Full-Blown Long-Term Crisis – One Year On

In mid-March 2020, one week after the WHO declared the global pandemic and just as lockdowns were being introduced around the world we published a blog called “A full-blown, long-term crisis...

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Category:  Blog, COVID-19 Resources, Hotels, Pandemic
Soft Target Protection – What’s in a Name?
February 8, 2021
Soft Target Protection – What’s in a Name?

On January 19, 2021, The UN Office of Counter-Terrorism (OCT), launched The Global Programme to Countering Terrorism Against Vulnerable Targets, developed in partnership with the UN Alliance of...

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Category:  Blog, Risk Management, Traveler Safety
What will you do when “normal” returns? The case for competent change management.
January 18, 2021
What will you do when “normal” returns? The case for competent change management.

In a year full of bad news, December finally brought us some good. Vaccines that promise to help curb the pandemic and allow us to return to all those activities we have so sorely missed. Return to...

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Category:  Blog, COVID-19 Resources, Hotels, Leadership, Pandemic, Preparation
Hotels and Violent Protest – An Intelligence-led Approach
January 16, 2021
Hotels and Violent Protest – An Intelligence-led Approach

In the aftermath of the dramatic events that unfolded in Washington DC on January 6th, images emerged of unmasked, flag waving guests in the public spaces in a hotel from a major chain. The hotel...

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Category:  Blog, Hotels, Leadership, Traveler Safety
The Power of Partnerships
November 30, 2020
The Power of Partnerships

The global Covid-19 pandemic came completely out of the blue. Except it didn’t. The terrorist attack in Vienna was a shock and surprise in one of the world’s safest cities. Except it shouldn’t...

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Category:  Blog, COVID-19 Resources, Leadership, Pandemic, Preparation
Hospitality, Security, and Trust
September 21, 2020
Hospitality, Security, and Trust

Note: This article was first published by Hospitality Inside and is republished here with their permission.  In his book, The Rules of Security, Staying Safe in A Risky World, Dr Paul Martin, CBE...

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Category:  Blog, COVID-19 Resources, Hotels, Leadership, Loyalty, Traveler Safety
Prostitution in Hotels – Guest Service or Organized Crime?
July 14, 2020
Prostitution in Hotels – Guest Service or Organized Crime?

I started my career in 1987 as a night security guard in a five-star hotel where the economy was booming, the hotel was packed and our nightclub and bars were bouncing. Standing in the lobby all...

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Category:  Blog, Risk Management, Traveler Safety
10 T’s for Planning Your Return to Operations
May 12, 2020
10 T’s for Planning Your Return to Operations

At the Hospitality Tomorrow online conference April 7, former Radisson Hotel Group CEO, Wolfgang Neumann said: At the end of the day, hospitality is about personal experience and human interaction....

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Category:  Blog, COVID-19 Resources, Hotels, Leadership, Pandemic, Preparation
Security – The Heart of Hospitality
April 29, 2020
Security – The Heart of Hospitality

The basic needs of every human are the same. Food, water, shelter, security. Without these, we cannot survive. We need these basic needs taken care of no matter whether we are at home, at work or...

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Category:  Blog, COVID-19 Resources, Hotels, Leadership, Preparation, Traveler Safety
Tags:  Hotel Leadership, Security Staffing
A Full Blown, Long-Term Crisis – What Do We Do Now?
March 18, 2020
A Full Blown, Long-Term Crisis – What Do We Do Now?

On March 11, the World Health Organization declared the COVID-19 virus a global pandemic. The virus is spreading in communities around the world and having a dramatic impact on daily life in many...

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Category:  Blog, COVID-19 Resources
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