Prior to his career in the private sector, Mark served as a Special Agent in the US Department of State Diplomatic Security Service (DSS). Mark's private sector work includes roles as the Vice President for Global Security Operations for Hyatt Hotels, Senior Director of Global Security Operations for Kraft Foods, and as the Director of Global Strategic Assessments and Awareness Programs for Altria Corporate Services. Mark helps NorthPoint clients with strategic vision, management systems, organizational design, and systems to support service deliveries for security, emergency response, and crisis management.
Hotels have changed – should guest expectations change as well? Continuing our series on traveler safety begun in What Companies Can Do to Keep Travelers Safe and Travel Risk Management –...
Have you considered? For organizations – Does your Return-To-Work plan include guidance on traveling safely? Does it include specific guidance on “self-quarantining” and reentering a workspace?...
Working in the hospitality industry has given me a keen appreciation for the cocktail skills of many hotel bartenders. Quite a few of those whom I’ve met were true craftsmen – Masters of...
In his book “All I Really Need to Know I Learned in Kindergarten” author Robert Fulghum introduced the notion that the most basic aspects of life bear its most important opportunities. In one of...
A new coronavirus emerged in Wuhan China on December last year. This virus is related to Severe Acute Respiratory Syndrome (SARS) virus, which caused a severe epidemic in China from 2002-2004. As of...