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  • What We Do
    • Overview
    • Holistic Resiliency Program Development
    • Crisis Management Training and Testing
    • Strategic Tourism Security Advice and Support
    • Development of Security and Incident Response Program and Training
    • Strategic Security and Loss Prevention
    • Security Design
    • Security and Resilience Education Sessions
    • Hospitality Security for Non-security Professionals
    • The Hospitality Security Hub
  • Who We Serve
    • Overview
    • Hotels
    • Hotel Management Consulting Companies
    • Hotel Operating Companies and Hotel Owners
    • Government Agencies
    • Travel Companies and Tour Operators
    • Airports
  • Who We Are
    • Overview
    • Approach
    • Our Team
    • Partners
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Posts by:
Mark Sanna

Prior to his career in the private sector, Mark served as a Special Agent in the US Department of State Diplomatic Security Service (DSS). Mark's private sector work includes roles as the Vice President for Global Security Operations for Hyatt Hotels, Senior Director of Global Security Operations for Kraft Foods, and as the Director of Global Strategic Assessments and Awareness Programs for Altria Corporate Services. Mark helps NorthPoint clients with strategic vision, management systems, organizational design, and systems to support service deliveries for security, emergency response, and crisis management.

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Hotel Re-openings – What Should Travelers Expect
June 23, 2020
Hotel Re-openings – What Should Travelers Expect

Hotels have changed – should guest expectations change as well? Continuing our series on traveler safety begun in What Companies Can Do to Keep Travelers Safe and Travel Risk Management –...

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Category:  Blog, COVID-19 Resources, Hotels, Pandemic, Risk Management, Traveler Safety
Advice for Travelers and Organizations on Resuming Travel
June 17, 2020
Advice for Travelers and Organizations on Resuming Travel

Have you considered? For organizations – Does your Return-To-Work plan include guidance on traveling safely? Does it include specific guidance on “self-quarantining” and reentering a workspace?...

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Category:  Blog, COVID-19 Resources, Pandemic, Risk Management, Traveler Safety
Mimetic Mixology – 6 Viral Cocktails to Assuage COVID Rage
May 26, 2020
Mimetic Mixology – 6 Viral Cocktails to Assuage COVID Rage

Working in the hospitality industry has given me a keen appreciation for the cocktail skills of many hotel bartenders. Quite a few of those whom I’ve met were true craftsmen – Masters of...

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Category:  Blog, COVID-19 Resources, Hotels, Pandemic
Challenges and Opportunities – Restarting the Hotel Industry Post-Pandemic
April 28, 2020
Challenges and Opportunities – Restarting the Hotel Industry Post-Pandemic

In his book “All I Really Need to Know I Learned in Kindergarten” author Robert Fulghum introduced the notion that the most basic aspects of life bear its most important opportunities. In one of...

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Category:  Blog, COVID-19 Resources, Hotels, Leadership, Pandemic
Tags:  coronavirus, Hotels, Pandemic
A Potential Pandemic Is No Cause For Panic!
January 24, 2020
A Potential Pandemic Is No Cause For Panic!

A new coronavirus emerged in Wuhan China on December last year. This virus is related to Severe Acute Respiratory Syndrome (SARS) virus, which caused a severe epidemic in China from 2002-2004. As of...

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Category:  Blog, COVID-19 Resources, Pandemic, Preparation
Tags:  Emergency Response, Hotels, Pandemic, Staff Preparation
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